Thursday through Sunday, 8am-3pm.

Our address is 4639 N Damen Ave, Chicago, IL 60625! It is accessible through the Damen Brown Line Station or the Damen 50 bus!

Respectfully, our long wait times are a reflection of the incredible support from our community, as well as our commitment to intentional service—we want every customer to feel genuinely cared for.

As a new business, we're still working toward smoother flow and efficiency, and we're doing our best every day. Our pastries take three days to plan, and we're steadily increasing production and hiring more staff.

What we won’t tolerate is any form of harassment. This space is meant for everyone—both customers and employees—to feel safe and valued. We welcome feedback and concerns, but ask that they be shared with kindness and respect.

While we can never predict the outcome of each day, we've made the difficult decision to limit each customer to one of each pastry. This choice comes from a place of wanting to make sure everyone has the chance to enjoy something from our bakery.

We're baking more throughout the day, though demand still exceeds supply. Thank you for understanding—we’ll keep updating our stories and making announcements for those in line.

Yes! Del Sur is an entirely nut-free bakery. We also offer a selection of vegan and gluten free options, and hope to expand our offerings in the near future. Please refer to our Pastry Page to see our full offerings.

Not at the moment, but stay tuned for opportunities to join our team.

We’re prioritizing our take away service for the time being.

In light of accommodating everyone fairly, we do not accept pre-orders at this time.

Please email our Brand Manager, Maria (maria@delsurchicago.com)